Frequently asked questions
Where is the Kunsthistorisches Museum and how do I get there?
The museum stands on Maria-Theresien-Platz, on Vienna's Ringstrasse opposite the MuseumsQuartier. Take U-Bahn line U2 to Museumsquartier or U3 to Volkstheater, both a short walk away, or trams 1, 2, 71 and D along the Ring. From Stephansplatz in the old town it is about a 15-minute walk.
What is included in the ticket?
The Adult ticket covers full museum entry to the Picture Gallery, the Kunstkammer and all permanent collections in the main building, with skip-the-line priority entry and a free 5-minute audio guide before your visit.
Why is the Kunsthistorisches Museum so famous?
It holds one of the world's greatest collections of Old Master paintings — including the largest collection of Pieter Bruegel the Elder anywhere, twelve panels in all — alongside Vermeer's The Art of Painting, Raphael, Caravaggio and Velázquez. Add the Kunstkammer's imperial treasures and the Egyptian and antiquities wings, and it is among Europe's finest art museums.
Do you offer skip-the-line entry?
Yes. We secure your entry in advance so you bypass the on-site ticket-office queue and go straight to the galleries with the confirmation we email you. Queues can build on rainy days and busy summer afternoons, so this saves real time.
How and when will I receive my ticket?
Confirmation is emailed to you within hours of booking, usually much sooner. Your entry document and a free 5-minute audio guide arrive before your visit — no app or printing required, though a printed copy never hurts.
Is there a timed entry slot I have to pick?
No. The museum ticket is open-date — you book a specific date and can arrive any time during opening hours, with no fixed half-hour slot to choose.
How much are tickets?
The Adult museum ticket is €39. The current price is always shown on the booking page.
Do children pay for entry?
Visitors under 19 enter the museum free of charge, so there is no child or youth ticket to buy — just bring them along. Our tickets cover the adult visitors in your group and let you skip the on-the-day queue.
Which day is the museum closed?
From September to May the museum is closed on Mondays and open Tuesday to Sunday. In June, July and August it is open every day, including Mondays. We will only confirm a date the museum is actually open.
What are the opening hours?
The museum is open 10:00 to 18:00, with late opening on Thursdays until 21:00. Last admission is shortly before closing, so aim to arrive with at least a couple of hours to spare.
How long should I plan for a visit?
Allow 2 to 4 hours. The Picture Gallery and the Kunstkammer alone can fill an afternoon, and the Egyptian, antiquities and coin collections add more. Art lovers regularly stay the better part of a day.
Where are the Bruegel paintings and Vermeer's Art of Painting?
The twelve Bruegels hang together in the Picture Gallery on the first floor, in the Flemish wing — the world's largest collection of the artist in a single room. Vermeer's The Art of Painting is in the same gallery's Dutch rooms. Our free audio guide tells you exactly where to turn.
What is the Kunstkammer and is it worth seeing?
The Kunstkammer is the Habsburgs' chamber of art and wonders — more than two thousand precious objects in carved ivory, gold, rock crystal and bronze. Its star is the golden Saliera by Benvenuto Cellini, the only goldsmith's work securely attributed to him. Many visitors rate it the highlight of the whole museum.
Is the museum accessible for wheelchairs or limited mobility?
Yes. The museum is wheelchair accessible with lifts to all collection floors and accessible toilets. Contact us before your visit and we'll share the current step-free routes and note any temporary gallery closures.
Is there a café inside?
Yes. The café-restaurant sits beneath the great dome in the Cupola Hall — one of the most beautiful spots in Vienna to pause for coffee and cake mid-visit, open throughout museum hours.
What is your refund and cancellation policy?
All sales are final. A refund is issued only if the operator cancels.
Can I get a refund or change my date?
Reach out to our concierge team as early as you can and we'll readily rebook your date. Refunds are guaranteed in the event we cannot deliver the entry you booked.
What is the Kunsthistorisches Museum?
The Kunsthistorisches Museum, or Museum of Art History, is the principal art museum of Vienna, Austria, and one of the great museums of Europe. Opened on 17 October 1891 by Emperor Franz Joseph I, it was built on the Ringstrasse to designs by Gottfried Semper and Carl von Hasenauer to house the formidable art collection of the Habsburg dynasty. It faces its twin, the Natural History Museum, across Maria-Theresien-Platz. At its heart is the Picture Gallery, holding the world's largest collection of Pieter Bruegel the Elder — twelve panels — alongside Vermeer's The Art of Painting and masterpieces by Raphael, Titian, Caravaggio and Velazquez. The Kunstkammer displays thousands of imperial treasures, among them the golden Saliera by Benvenuto Cellini, while further wings hold Egyptian, Greek and Roman antiquities and one of the world's foremost coin collections.
How do I get to the Kunsthistorisches Museum?
The Kunsthistorisches Museum stands at Maria-Theresien-Platz on Vienna's Ringstrasse, the grand boulevard encircling the historic centre, directly opposite the Natural History Museum and beside the MuseumsQuartier. Its central position makes it one of the easiest major museums in Europe to reach by public transport, on foot or by tram. By underground, the U2 line stops at Museumsquartier and the U3 line at Volkstheater, each a walk of only a few minutes from the entrance. Several tram routes run along the Ringstrasse and stop within sight of the building, and city buses serve the surrounding museum district. From Stephansplatz, in the heart of the old town, the museum is roughly a fifteen-minute walk past the imperial Hofburg. The square itself is pedestrian-friendly and faces the Burgring, so most visitors arrive comfortably on foot or by tram and underground rather than by car.